Ferndale Residential Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds17
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2018-09-08
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
What strikes families is how quickly residents settle here. One daughter watched her parent go from feeling unsettled to treating the staff like old friends within just a few weeks. The kindness families describe isn't saved for special occasions — it runs through the everyday moments, from morning routines to afternoon visits.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2018-09-08
Is this home safe?
Is the care effective?
The inspection rated the Effective domain as Good at the May 2024 assessment. This domain typically covers staff training, care plan quality, healthcare access, and nutritional support. No specific observations about dementia training content, GP access arrangements, or care plan detail are available from the published findings provided here. The Good rating indicates inspectors were satisfied that these foundations were broadly in place.Is this home caring?
The inspection rated the Caring domain as Good at the May 2024 assessment. This domain covers staff warmth, dignity, respect, and support for independence. No specific inspector observations, resident testimony, or relative feedback are available from the published findings provided here. The Good rating indicates inspectors were satisfied that the care culture they found was broadly positive.Is the home responsive?
The inspection rated the Responsive domain as Good at the May 2024 assessment. This domain typically covers activities, individual engagement, complaints handling, and end-of-life planning. No specific detail about the activity programme, individual engagement for people with advanced dementia, or complaints processes is available from the published findings provided here. The Good rating indicates inspectors were broadly satisfied.Is the home well-led?
The inspection rated the Well-led domain as Good at the May 2024 assessment. A named registered manager, Mrs Emma Mary Gilbert, is in post, with Mr Stephen John Clarke recorded as the nominated individual for the provider, Seagry Care Limited. No specific observations about management visibility, staff culture, governance systems, or audit practices are available from the published findings provided here. The Good rating indicates inspectors were satisfied with the leadership arrangements they found., The inspection rated the Well-led domain as Good at the May 2024 assessment. A named registered manager, Mrs Emma Mary Gilbert, is in post, with Mr Stephen John Clarke recorded as the nominated individual for the provider, Seagry Care Limited. No specific observations about management visibility, staff culture, governance systems, or audit practices are available from the published findings provided here. The Good rating indicates inspectors were satisfied with the leadership arrangements they found.
Source: CQC inspection report →
What the evidence base says
Ferndale provides residential care for adults over 65, with specialist support for those living with dementia. The home also welcomes younger adults who need residential care. For residents with dementia, the team brings the same attentive approach families value throughout the home. Staff work to help each person feel settled and connected, watching for the changes that need extra support. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ferndale Residential Care Home was rated Good across all five inspection domains in May 2024, which is a solid result for a small 17-bed home. However, the published report text shared here contains very limited specific detail, so most scores sit in the mid-range reflecting the positive rating rather than rich inspection evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
What strikes families is how quickly residents settle here. One daughter watched her parent go from feeling unsettled to treating the staff like old friends within just a few weeks. The kindness families describe isn't saved for special occasions — it runs through the everyday moments, from morning routines to afternoon visits.
What inspectors have recorded
The staff's clinical awareness particularly stands out. Families have seen the team identify health changes early — catching internal bleeding symptoms, spotting blood pressure concerns — and getting medical help involved straight away. When families visit, they're offered tea without having to ask, made to feel part of the place rather than just visitors checking in.
How it sits against good practice
Sometimes the measure of good care is in the hardest moments — and families who've been through end-of-life care here speak of exceptional support when it mattered most.
Worth a visit
Ferndale Residential Care Home, at 8 Stein Road in Emsworth, was rated Good across all five inspection domains at its most recent assessment in May 2024, with the report published in July 2024. The home is a small residential setting with 17 beds, registered to care for adults living with dementia as well as older and younger adults requiring personal care. A registered manager, Mrs Emma Mary Gilbert, is in post alongside a nominated individual, which points to a stable leadership structure. A Good rating across every domain is a genuinely positive result and should give you reasonable confidence as a starting point. The main limitation here is that the published inspection text shared for this analysis contains very little specific detail about what inspectors actually observed. That means the Good rating tells you the home met the required standard, but it does not tell you what the staff are like to talk to, what mealtimes look like, or how your parent would spend their day. For a home specialising in dementia care, those details matter enormously. Before making any decision, visit in person, ask the checklist questions above (particularly about night staffing, dementia training, and one-to-one activities), and if possible speak to a family member whose relative already lives there.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ferndale Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ferndale Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where clinical watchfulness meets genuine everyday kindness
Compassionate Care in Emsworth at Ferndale Residential Care Home
When families choose Ferndale Residential Care Home in Emsworth, they often discover something they weren't expecting — staff who spot the small changes that matter. This isn't just about pleasant smiles at the door. It's about care teams who notice when blood pressure drops, who catch the early signs that need a GP's attention, who act fast when it counts.
Who they care for
Ferndale provides residential care for adults over 65, with specialist support for those living with dementia. The home also welcomes younger adults who need residential care.
For residents with dementia, the team brings the same attentive approach families value throughout the home. Staff work to help each person feel settled and connected, watching for the changes that need extra support.
“Sometimes the measure of good care is in the hardest moments — and families who've been through end-of-life care here speak of exceptional support when it mattered most.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ferndale Residential Care Home was rated Good across all five inspection domains in May 2024, which is a solid result for a small 17-bed home. However, the published report text shared here contains very limited specific detail, so most scores sit in the mid-range reflecting the positive rating rather than rich inspection evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
What strikes families is how quickly residents settle here. One daughter watched her parent go from feeling unsettled to treating the staff like old friends within just a few weeks. The kindness families describe isn't saved for special occasions — it runs through the everyday moments, from morning routines to afternoon visits.
What inspectors have recorded
The staff's clinical awareness particularly stands out. Families have seen the team identify health changes early — catching internal bleeding symptoms, spotting blood pressure concerns — and getting medical help involved straight away. When families visit, they're offered tea without having to ask, made to feel part of the place rather than just visitors checking in.
How it sits against good practice
Sometimes the measure of good care is in the hardest moments — and families who've been through end-of-life care here speak of exceptional support when it mattered most.
Worth a visit
Ferndale Residential Care Home, at 8 Stein Road in Emsworth, was rated Good across all five inspection domains at its most recent assessment in May 2024, with the report published in July 2024. The home is a small residential setting with 17 beds, registered to care for adults living with dementia as well as older and younger adults requiring personal care. A registered manager, Mrs Emma Mary Gilbert, is in post alongside a nominated individual, which points to a stable leadership structure. A Good rating across every domain is a genuinely positive result and should give you reasonable confidence as a starting point. The main limitation here is that the published inspection text shared for this analysis contains very little specific detail about what inspectors actually observed. That means the Good rating tells you the home met the required standard, but it does not tell you what the staff are like to talk to, what mealtimes look like, or how your parent would spend their day. For a home specialising in dementia care, those details matter enormously. Before making any decision, visit in person, ask the checklist questions above (particularly about night staffing, dementia training, and one-to-one activities), and if possible speak to a family member whose relative already lives there.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ferndale Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ferndale Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where clinical watchfulness meets genuine everyday kindness
Compassionate Care in Emsworth at Ferndale Residential Care Home
When families choose Ferndale Residential Care Home in Emsworth, they often discover something they weren't expecting — staff who spot the small changes that matter. This isn't just about pleasant smiles at the door. It's about care teams who notice when blood pressure drops, who catch the early signs that need a GP's attention, who act fast when it counts.
Who they care for
Ferndale provides residential care for adults over 65, with specialist support for those living with dementia. The home also welcomes younger adults who need residential care.
For residents with dementia, the team brings the same attentive approach families value throughout the home. Staff work to help each person feel settled and connected, watching for the changes that need extra support.
Management & ethos
The staff's clinical awareness particularly stands out. Families have seen the team identify health changes early — catching internal bleeding symptoms, spotting blood pressure concerns — and getting medical help involved straight away. When families visit, they're offered tea without having to ask, made to feel part of the place rather than just visitors checking in.
“Sometimes the measure of good care is in the hardest moments — and families who've been through end-of-life care here speak of exceptional support when it mattered most.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
